Careers at ALVA HOTEL

Careers at ALVA HOTEL BY ROYAL

 

Build Your Future with One of Hong Kong’s Premier Hospitality Brands

 

ALVA HOTEL BY ROYAL, a distinguished hotel managed under Sun Hung Kai Properties Limited, invites dedicated, passionate, and talented individuals to become part of our growing team. We are committed to providing exceptional hospitality experiences for every guest while creating a workplace where employees can develop rewarding and successful careers.

 

At ALVA HOTEL BY ROYAL, we believe our people are the foundation of our success. Every employee plays an important role in delivering outstanding service and maintaining the high standards that define our hotel. We are committed to attracting individuals who demonstrate professionalism, integrity, teamwork, and a genuine passion for hospitality.

 

Whether you are an experienced professional seeking career advancement or an ambitious individual looking for new opportunities in the hospitality industry, ALVA HOTEL BY ROYAL offers a dynamic working environment where your contributions are valued and your career aspirations are supported.

 

 

 

Current Career Opportunities

 

Accounts Department

 

Senior MIS Officer

 

The Senior MIS Officer is responsible for supporting the hotel’s management information systems, preparing business reports, maintaining operational databases, analyzing performance data, and assisting management with strategic decision-making. The successful candidate should possess strong analytical abilities, excellent organizational skills, and experience working with financial or operational reporting systems.

 

Assistant MIS Manager

 

The Assistant MIS Manager will assist in managing the hotel’s information systems, business intelligence, reporting processes, and system improvements. This position requires leadership capabilities, technical knowledge, and the ability to collaborate with various departments to enhance operational efficiency.

 

 

 

Housekeeping Department

 

Assistant Housekeeper

 

The Assistant Housekeeper supports the daily housekeeping operation by supervising room attendants, maintaining cleanliness standards, ensuring guest rooms meet company expectations, and assisting with staff scheduling and quality inspections. Candidates should possess excellent leadership, communication, and organizational skills.

 

U&L Supervisor

 

The U&L Supervisor is responsible for overseeing uniform and linen operations, maintaining inventory levels, coordinating distribution, and ensuring proper handling and quality control of hotel linen and uniforms. Attention to detail and effective supervisory skills are essential for this position.

 

 

 

Security Department

 

Security Officer

 

Security Officers play a vital role in maintaining a safe and secure environment for guests, employees, and hotel property. Responsibilities include conducting regular patrols, monitoring surveillance systems, responding to incidents, handling emergencies professionally, and ensuring compliance with hotel security procedures.

 

Candidates with previous security experience and strong communication skills are encouraged to apply.

 

 

 

Front Office Department

 

Guest Experience Officer – Call Centre

 

The Guest Experience Officer serves as the first point of contact for guests through telephone and digital communication channels. Responsibilities include handling reservations, answering inquiries, coordinating guest requests, providing information about hotel services, and ensuring every interaction reflects the hotel’s commitment to exceptional customer service.

 

Successful candidates should possess excellent communication skills, strong problem-solving abilities, and a genuine passion for guest satisfaction.

 

 

 

Why Choose ALVA HOTEL BY ROYAL?

 

Joining ALVA HOTEL BY ROYAL means becoming part of an organization that values professional excellence, continuous learning, and employee well-being.

 

We provide a supportive workplace where employees are encouraged to develop their skills, expand their knowledge, and build long-term careers within one of Hong Kong’s leading hospitality groups.

 

Our commitment to employee development includes structured training programs, leadership opportunities, professional mentoring, and continuous learning initiatives designed to help every employee achieve their full potential.

 

 

 

Employee Benefits

 

Employees may enjoy a comprehensive remuneration and benefits package, including:

 

– Competitive salary based on qualifications and experience

– Performance-based career advancement opportunities

– Professional training and development programs

– Comprehensive orientation for new employees

– Supportive and inclusive working environment

– Medical and healthcare benefits

– Paid annual leave

– Statutory holidays

– Staff meal provisions where applicable

– Employee discounts on hotel facilities

– Staff recognition and appreciation programs

– Opportunities for internal promotion

– Long-term career development within Sun Hung Kai Properties Limited

– Stable employment with one of Hong Kong’s most respected hospitality organizations

 

Benefits may vary depending on position and employment terms.

 

 

 

Our Corporate Culture

 

At ALVA HOTEL BY ROYAL, we believe outstanding hospitality begins with outstanding people.

 

Our workplace culture emphasizes:

 

– Respect and professionalism

– Teamwork and collaboration

– Integrity and accountability

– Innovation and continuous improvement

– Excellence in guest service

– Diversity, inclusion, and equal opportunities

– Personal and professional growth

 

We encourage every employee to contribute ideas, embrace new challenges, and participate actively in creating memorable experiences for our guests.

 

 

 

Good Employer Charter 2024

 

ALVA HOTEL BY ROYAL is proud to be recognized under the Good Employer Charter 2024, demonstrating our ongoing commitment to fair employment practices, employee development, workplace inclusion, and responsible human resource management.

 

This recognition reflects our dedication to providing a positive working environment where employees are respected, supported, and empowered to achieve success throughout their careers.

 

 

 

Application Procedure

 

Interested candidates are invited to submit a complete application, including:

 

– Detailed resume or curriculum vitae

– Current salary

– Expected salary

– Earliest available commencement date

– Contact information

 

Applications may be submitted through the following channels:

 

Human Resources Department

 

ALVA HOTEL BY ROYAL

 

No. 1 Yuen Hong Street

 

Shatin, Hong Kong

 

WhatsApp: (852) 5500 6105

 

Email: recruit@alva.com.hk

 

Applicants are encouraged to submit their applications as early as possible. Only shortlisted candidates will be contacted for interviews.

 

 

 

Equal Opportunity Employer

 

ALVA HOTEL BY ROYAL is committed to providing equal employment opportunities for all applicants and employees regardless of race, gender, age, disability, religion, marital status, family status, or any other characteristic protected by applicable law.

 

Applicants who are not invited for an interview within four weeks after submitting their applications may consider their applications unsuccessful.

 

All personal information collected during the recruitment process will be treated in the strictest confidence and used solely for recruitment-related purposes within ALVA HOTEL BY ROYAL and Sun Hung Kai Properties Limited. Personal data will be handled in accordance with applicable privacy regulations and company policies.

 

Join ALVA HOTEL BY ROYAL today and become part of a professional hospitality team dedicated to excellence, innovation, and exceptional guest service. We look forward to welcoming talented individuals who are ready to build a rewarding and fulfilling career in Hong Kong’s dynamic hospitality industry.